Frequently Asked Questions

How long does order processing take?

Orders are prepared in 1–2 business days.

When should my order arrive?

Transit normally takes 4–6 business days after dispatch.

Can I return or exchange an item?

Eligible defective and non-defective products can be returned or exchanged when requested within 30 calendar days after delivery. Non-defective items must be new and unused.

How can I get help?

Please visit our Contact Us page.